Privacy Policy
Privacy Policy
How Prestige Home Co. collects, uses, and protects the information estate management requires.
Privacy Policy
How Prestige Home Co. collects, uses, and protects the information estate management requires.
Last updated October 29, 2026.
Private estate management involves information that most homeowners consider private: when a property is occupied or vacant, who has access to it, its systems and security arrangements, and the household preferences that guide how it is cared for. Prestige Home Co. treats this information as confidential, uses it only to deliver the services you have engaged us for, and does not sell or rent it to third parties.
Through our private consultation inquiry form, we collect the information you choose to provide, which may include your name, email address, phone number, property location, how you heard about us, and any additional information you choose to share with us in the message field. Once you engage Prestige Home Co. for estate management, your management agreement may also involve information related to property access, vendor schedules, estate systems, arrival timing, and household preferences, gathered directly from you and used to build and maintain your Prestige Estate Book.
When you send a service or consultation inquiry, we receive the service you are interested in, the property's intended use, and the contact and property information you choose to provide. The form also includes the originating page and campaign source, medium and campaign name when available. These details help us respond to the inquiry and understand how people find our services.
Please do not include alarm codes, keys or access instructions, payment details, or other sensitive property-security information in the website inquiry form. Contact David to arrange an appropriate way to share information needed for an engagement.
Information collected through the inquiry form is used to respond to your consultation request and to evaluate whether Prestige Home Co. is a good fit for your property. Information gathered once you become a client is used to coordinate scheduled oversight, communicate with the vendors and specialists working on your property, prepare the Estate Report and Estate Book, and keep you informed between visits.
We share property and scheduling information with vendors, contractors, and specialists only as needed to coordinate the work you have requested. We do not share your information with unrelated third parties for their own marketing purposes.
We use Formspree to process website inquiries and deliver them to david@prestigehomeco.ca. When you submit the form, its contents, including the page and campaign details described above, are sent to Formspree. Formspree's published privacy information describes technical request information it may process and the use of infrastructure in the United States and other jurisdictions. See Formspree's privacy policy.
We also use Google Analytics for website measurement. The website loads fonts from Google Fonts and some images from Unsplash. Your browser connects to these external providers when those resources load, which can disclose technical request information such as your IP address and browser information. Our website is hosted by Hostinger.
We use Google Analytics to understand website usage and interactions, including visits and clicks on telephone and email links. The site also records a successful inquiry event with service and page information when the form submission succeeds. Google Analytics may use cookies and process information about your browser, device and use of the website. More information is available in Google's explanation of Analytics data practices.
The website is currently configured to load the Analytics script after a click, touch or keypress, or after 30 seconds. This loading delay is not an opt-in or opt-out control.
Separately, our campaign-attribution code uses your browser's session storage to remember campaign source, medium and campaign name while you move between pages in a tab. New campaign details replace earlier ones. The code stops reusing stored campaign details on a later page load after more than 30 minutes without a page view, or when a new untagged entry is detected. Session storage is normally scoped to the tab's page session; browser restore behavior may preserve it. This local storage rule is not the retention period for inquiry information already submitted to Formspree or for Google Analytics data.
You can manage cookies and site storage through your browser settings and use browser tools that block analytics requests. Blocking cookies alone may not prevent all analytics transmissions. You can also contact us by email or telephone instead of using the inquiry form. The website does not currently offer a dedicated analytics preference control.
We retain inquiry and customer records while they remain relevant to a prospective or ongoing client relationship. When they are no longer needed, we review them for deletion, subject to applicable recordkeeping requirements. You may contact David to request access, correction or deletion.
You may ask us to correct, update, or delete the information we hold about you or your property at any time by contacting David directly. If you submit an inquiry and do not proceed with an engagement, you may ask us to delete your inquiry information.
Questions about this policy or about the information Prestige Home Co. holds can be directed to david@prestigehomeco.ca or 647‑463‑1523.